Your Privacy Matters

Privacy Policy

Your privacy is important to us. This policy explains how e Horizon Hub collects, uses, and protects your personal information with complete transparency.

Last Updated: December 12, 2024

1. Introduction

Welcome to e Horizon Hub. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at privacy@ehorizonhub.com.

This privacy notice describes how we might use your information if you:

In this privacy notice, if we refer to: Website, we are referring to any website of ours that references or links to this policy. Services, we are referring to our Website, and other related services, including any sales, marketing, or events.

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

2. Information We Collect

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website (such as submitting our contact form or subscribing to a newsletter) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

  • Contact Information: Names, email addresses, phone numbers, mailing addresses.
  • Usage Data: Information on how you use our Website and Services, such as IP address, browser type, operating system, referral URLs, pages viewed, and dates/times of access.
  • Information from Contact Forms or Course Enrollments: Any information you provide when filling out forms, including project details, course interests, etc.

Information automatically collected: We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information.

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

  • To provide and manage our Services. (e.g., responding to inquiries, providing customer support, processing course enrollments).
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
  • To request feedback. We may use your information to request feedback and to contact you about your use of our Website.
  • To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy or can be managed through your browser settings.

Pro Tip: You can control cookie preferences in your browser settings at any time.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years after users account is terminated or after the termination of our relationship with you.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Your Privacy Rights

Depending on your location (e.g., EEA, UK, California), you may have certain rights regarding your personal information. These may include the right to request access, rectification, erasure, or portability of your personal data.

Opting out of marketing communications: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send.

9. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated Last updated date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this notice, you may email us at privacy@ehorizonhub.com or by post to:

e Horizon Hub
Deira, Dubai, United Arab Emirates